Testimonials
"Jessica tapped me on the shoulder and simply said "you should sign up". I had a word the second evening and she very eloquently explained why she had said what she had said, so I signed up to be a sub group facilitator for ING.
Since then, Jessica has been on hand to help and guide, she's an asset to any company or institution that brings her into their set up. Due to her continued involvement with the ING Think Forward Leadership Experience I have seen her coaching skills up close, helping my colleagues find their leadership purpose statement that really speaks to them. Her open personality makes it very easy to talk through any problems I have had when facilitating, even something as simple as how to listen, and how to get the conversation started have been priceless tips to me and continue to be so."
Since then, Jessica has been on hand to help and guide, she's an asset to any company or institution that brings her into their set up. Due to her continued involvement with the ING Think Forward Leadership Experience I have seen her coaching skills up close, helping my colleagues find their leadership purpose statement that really speaks to them. Her open personality makes it very easy to talk through any problems I have had when facilitating, even something as simple as how to listen, and how to get the conversation started have been priceless tips to me and continue to be so."
Martin Oates
Vice President, ING Bank
"“I want you to know how much I enjoyed meeting you, as well as being a part of your “Build Your Cultural Intelligence” workshop. You are both an inspiration and a leader in your work. Thank you for coming to Yale School of Management. Your workshop is very beneficial to our students not only from the recruiting aspect, but also in the classroom, and when the first-years take their ‘International Experience’ trip to various countries."
Alyssa Student
Assistant Director, Yale School of Management
"Jessica is a great coach, who is able to dig deep within a relatively short time. Having been coached before professionally, the sessions with Jessica were really more on the edge between professional and personal development. This has been extremely useful for me. Because of Jessica's pleasant personality I found it very easy to share the more personal aspects of my working life."
Maarten Frens
Vice Dean, Erasmus Medical Center
“This was, by far and without question,
the best class I’ve ever taken at Microsoft.
Jessica and Ad
Individual comments written in evaluations for a 3 day-long
Management at Microsoft Course
Managers, Microsoft
“Jessica has hit the nail on the head. Very soon Jessica realized that I was avoiding an issue in our sessions and she guided me to not only realizing this but pinpointing the issue at hand. Her techniques are creative and adapted to me, the result is an overwhelming astonishment and realization that I am in fact my own keeper and em-prisoner. We are on an amazing voyage on the way to unlocking myself and releasing my fullest potential.”
Roderick Boekdrukker
Founder, Humanitat
"Jessica is a very warm, experienced, professional coach who is not afraid to ask a direct question. She was really good in supporting me and helped me confront my issues so I was able to take my next step. If you are searching for a coach who is really there for you in the coaching process, can ask the question that will make you laugh about your own behaviour, and supports you to work through your rough issues. You should definitely contact her."
Marij Reijnen
Account Manager, Rabobank
"Jessica is the most humble, brave, respectful and challenging coach you will encounter. I had a bold and complicated goal that I brought to my work with Jessica whilst I was a Chief Executive. The style, understanding, support and much-needed push-back that I received on that journey was exactly what I needed. Together we worked to task with a clear plan, and most importantly for me, on time, with space and permission for the complex emotionality associated with my professional work to air and to be validated in a genuine and respectful way. I learned so much from Jessica's coaching approach, professionalism, courage and leadership. I couldn't recommend this coaching enough!"
Sinem Cakir
CEO, MAC-UK
"Jessica is one of my "go-to" coaches for my work with RSM (E)MBA students and our Executive Education in-company programmes. Apart from her proven track record as an excellent coach, she is also a wonderful colleague to whom I often go with questions about my personal and business development. It helps to have a friend who is also a brilliant coach, broad minded, well travelled, and highly experienced. This all helps in building trust and authenticity in an environment that is all about those two core values."
Hetty Brand-Boswijk
Director of Coaching,
The Rotterdam School of Management
"Jessica is a great coach, I got a huge amount of benefit from engaging with her on this basis. From help clarifying personal and career goals, to understanding the impacts of my behaviours on the wider team, to support dealing with the stress and challenges of corporate life - Jessica was with me every step of the way."
Max Ratcliff
Director, Microsoft
"The “Global Passport Trainer of The Year Award 2011” goes to…. Jessica Austin!
Jessica constantly shows professionalism and dedication when conducting trainings on behalf of Crown, demonstrates great attention to detail for processes and internal procedures and clearly has made great contributions to making our clients’ relocations happier and smoother. All participants in her trainings have advised 100% satisfaction of their experience and Jessica has always gone the extra mile to assist with requirements, queries and challenges when living in a new cultural location.
Well done Jessica!"
Liz Herbert
Global Passport Intercultural Training Manager, Crown Relocations
"Jessica is a wonderful coach, whose calm and open manner put me at ease from our first conversation. Over the course of our discussions (and from the other side of the world) she provided gentle but sound advice at a time when I felt my career to be at a bit of crossroad. From clarifying and defining career goals and aspirations to improving my interpersonal skills, Jessica had an uncanny knack of pointing me in the right direction.
I cannot recommend her highly enough."
Scott Eadie
Stevedoring Manager, DP World
“I have had the pleasure of working with Jessica these past 3 years in Microsoft in her capacity as a Master facilitator for the various manager training that we delivered to Microsoft Employees based in EMEA. I had the pleasure of watching Jessica in action as a facilitator on several occasions and have always been impressed by her calm persona, ability to get engage participants in a meaningful way that resulted in positive impact and glowing satisfied learner feedback. Jessica is always passionate about what she does, provides feedback that encourages a review of processes that results in improved operational activities and has been a great partner in collaborating on new projects such as 1:1 coaching.”
Margaret Gardner
Operations Program Manager, Microsoft
“I worked with Jessica on two occasions. The first was where my company was involved in a new project she was working on and we utilised her talents in teambuilding, leadership skills and international culture.
We then asked Jessica to design and facilitate another session and align it to our company requirements. This meant that she had to think outside of the course, establish a new presentation and become more focused on our needs. This she did with great purpose and achievement and I would thoroughly recommend her for your training (whether it be coaching or international culture) requirements.
She is approachable, personable and professional.”
Susan Garley
Head of Operations,
American Medical Systems
“Jessica was first class”
“This was the best session of all our leadership trainings so far”
“Very good, practical session with time to work thru personal cases”
“A well presented and valuable training session, enjoyed the interactive activities”
Individual comments written on evaluations for “Motivating Others” and “Developing Others” training
Leaders based in Belgium, Germany, Turkey and the UK,
Microsoft
“It has been wonderful to work with you as my coach. You have been such a big help to me. I have had very real milestones that demonstrated the progress and benefits of reaching my goals, and I feel like a different person from when we started. WOW!!!!”
Diane Morgan
Associate Dean, London Business School
"It has been a great pleasure working with Jessica. She is very methodical, structured and cares about her clients. She is able to drive clients to those aha moments in their professional career and empower them to take action. I would highly recommend Jessica to anyone that has reached a crossroad or a tipping point in their career or that want to develop further."
Lida Mantzavinou
Senior Analyst, Inmarsat
"Jessica is not only a very good and professional coach and facilitator, but also a hearth warming person. She acted as a catalyst in my personal and professional development in becoming a professional coach. Jessica makes a difference by being very accessible, trusting and warm, which helped me in speaking my truth, but she is also very powerful and direct. She hasn't let me 'off the hook'. This is a perfect combination, which helped me making huge leaps in my development. Thanks so much Jessica!"
Eveline van Dusseldorp
Entrepreneur and Certified Coach, Take a LEAP!
"Jessica supported me greatly in getting me to a professional level in coaching. Her precision, her empathy and her listening to what the client really expresses through words, body language and energy shifts was enlightening for me."
Florence Marie Guesnet
Senior Global Director, Heineken
"Jessica is a rare colleague--and one of the finest people I have worked with at Microsoft. She has a unique quality of balancing strong professionalism with deep empathy. It is a very rare quality to find. With all of her skills-- coaching, training, facilitation & mentoring--she is highly adept at creating exceptional opportunities for learning and growth. If you get the chance, work with her!"
Laura Pierson
Consultant/Facilitator/Trainer
"I had the pleasure to work with Jessica over the last three years. I truly value her as an outstanding person and colleague to work with. I very much appreciated her pragmatic can do attitude bringing together a superb background in coaching, training facilitation and mentoring. I also like her customer focused mindset in approaching her accountabilties in combination with a result-orientation mindset.
She is a great team player and a calm and open person to work with, her empathy is unleashing creativity in others and helps drive exceptional impact.
I do miss her as an exceptional colleague and do wish many others will have the opportunity to experience collaboration with her in the inspiring way I could!"
Wolfgang Schneider
Senior Learning & Development Consultant, Microsoft
"Jessica tapped me on the shoulder and simply said "you should sign up". I had a word the second evening and she very eloquently explained why she had said what she had said, so I signed up to be a sub group facilitator for ING.
Since then, Jessica has been on hand to help and guide, she's an asset to any company or institution that brings her into their set up. Due to her continued involvement with the ING Think Forward Leadership Experience I have seen her coaching skills up close, helping my colleagues find their leadership purpose statement that really speaks to them. Her open personality makes it very easy to talk through any problems I have had when facilitating, even something as simple as how to listen, and how to get the conversation started have been priceless tips to me and continue to be so."
Since then, Jessica has been on hand to help and guide, she's an asset to any company or institution that brings her into their set up. Due to her continued involvement with the ING Think Forward Leadership Experience I have seen her coaching skills up close, helping my colleagues find their leadership purpose statement that really speaks to them. Her open personality makes it very easy to talk through any problems I have had when facilitating, even something as simple as how to listen, and how to get the conversation started have been priceless tips to me and continue to be so."
Martin Oates
Vice President, ING Bank
"“I want you to know how much I enjoyed meeting you, as well as being a part of your “Build Your Cultural Intelligence” workshop. You are both an inspiration and a leader in your work. Thank you for coming to Yale School of Management. Your workshop is very beneficial to our students not only from the recruiting aspect, but also in the classroom, and when the first-years take their ‘International Experience’ trip to various countries."
Alyssa Student
Assistant Director, Yale School of Management
"Jessica is a great coach, who is able to dig deep within a relatively short time. Having been coached before professionally, the sessions with Jessica were really more on the edge between professional and personal development. This has been extremely useful for me. Because of Jessica's pleasant personality I found it very easy to share the more personal aspects of my working life."
Maarten Frens
Vice Dean, Erasmus Medical Center
“This was, by far and without question,
the best class I’ve ever taken at Microsoft.
Jessica and Ad
Individual comments written in evaluations for a 3 day-long
Management at Microsoft Course
Managers, Microsoft
“Jessica has hit the nail on the head. Very soon Jessica realized that I was avoiding an issue in our sessions and she guided me to not only realizing this but pinpointing the issue at hand. Her techniques are creative and adapted to me, the result is an overwhelming astonishment and realization that I am in fact my own keeper and em-prisoner. We are on an amazing voyage on the way to unlocking myself and releasing my fullest potential.”
Roderick Boekdrukker
Founder, Humanitat
"Jessica is a very warm, experienced, professional coach who is not afraid to ask a direct question. She was really good in supporting me and helped me confront my issues so I was able to take my next step. If you are searching for a coach who is really there for you in the coaching process, can ask the question that will make you laugh about your own behaviour, and supports you to work through your rough issues. You should definitely contact her."
Marij Reijnen
Account Manager, Rabobank
"Jessica is the most humble, brave, respectful and challenging coach you will encounter. I had a bold and complicated goal that I brought to my work with Jessica whilst I was a Chief Executive. The style, understanding, support and much-needed push-back that I received on that journey was exactly what I needed. Together we worked to task with a clear plan, and most importantly for me, on time, with space and permission for the complex emotionality associated with my professional work to air and to be validated in a genuine and respectful way. I learned so much from Jessica's coaching approach, professionalism, courage and leadership. I couldn't recommend this coaching enough!"
Sinem Cakir
CEO, MAC-UK
"Jessica is one of my "go-to" coaches for my work with RSM (E)MBA students and our Executive Education in-company programmes. Apart from her proven track record as an excellent coach, she is also a wonderful colleague to whom I often go with questions about my personal and business development. It helps to have a friend who is also a brilliant coach, broad minded, well travelled, and highly experienced. This all helps in building trust and authenticity in an environment that is all about those two core values."
Hetty Brand-Boswijk
Director of Coaching,
The Rotterdam School of Management
"Jessica is a great coach, I got a huge amount of benefit from engaging with her on this basis. From help clarifying personal and career goals, to understanding the impacts of my behaviours on the wider team, to support dealing with the stress and challenges of corporate life - Jessica was with me every step of the way."
Max Ratcliff
Director, Microsoft
"The “Global Passport Trainer of The Year Award 2011” goes to…. Jessica Austin!
Jessica constantly shows professionalism and dedication when conducting trainings on behalf of Crown, demonstrates great attention to detail for processes and internal procedures and clearly has made great contributions to making our clients’ relocations happier and smoother. All participants in her trainings have advised 100% satisfaction of their experience and Jessica has always gone the extra mile to assist with requirements, queries and challenges when living in a new cultural location.
Well done Jessica!"
Liz Herbert
Global Passport Intercultural Training Manager, Crown Relocations
"Jessica is a wonderful coach, whose calm and open manner put me at ease from our first conversation. Over the course of our discussions (and from the other side of the world) she provided gentle but sound advice at a time when I felt my career to be at a bit of crossroad. From clarifying and defining career goals and aspirations to improving my interpersonal skills, Jessica had an uncanny knack of pointing me in the right direction.
I cannot recommend her highly enough."
Scott Eadie
Stevedoring Manager, DP World
“I have had the pleasure of working with Jessica these past 3 years in Microsoft in her capacity as a Master facilitator for the various manager training that we delivered to Microsoft Employees based in EMEA. I had the pleasure of watching Jessica in action as a facilitator on several occasions and have always been impressed by her calm persona, ability to get engage participants in a meaningful way that resulted in positive impact and glowing satisfied learner feedback. Jessica is always passionate about what she does, provides feedback that encourages a review of processes that results in improved operational activities and has been a great partner in collaborating on new projects such as 1:1 coaching.”
Margaret Gardner
Operations Program Manager, Microsoft
“I worked with Jessica on two occasions. The first was where my company was involved in a new project she was working on and we utilised her talents in teambuilding, leadership skills and international culture.
We then asked Jessica to design and facilitate another session and align it to our company requirements. This meant that she had to think outside of the course, establish a new presentation and become more focused on our needs. This she did with great purpose and achievement and I would thoroughly recommend her for your training (whether it be coaching or international culture) requirements.
She is approachable, personable and professional.”
Susan Garley
Head of Operations,
American Medical Systems
“Jessica was first class”
“This was the best session of all our leadership trainings so far”
“Very good, practical session with time to work thru personal cases”
“A well presented and valuable training session, enjoyed the interactive activities”
Individual comments written on evaluations for “Motivating Others” and “Developing Others” training
Leaders based in Belgium, Germany, Turkey and the UK,
Microsoft
“It has been wonderful to work with you as my coach. You have been such a big help to me. I have had very real milestones that demonstrated the progress and benefits of reaching my goals, and I feel like a different person from when we started. WOW!!!!”
Diane Morgan
Associate Dean, London Business School
"It has been a great pleasure working with Jessica. She is very methodical, structured and cares about her clients. She is able to drive clients to those aha moments in their professional career and empower them to take action. I would highly recommend Jessica to anyone that has reached a crossroad or a tipping point in their career or that want to develop further."
Lida Mantzavinou
Senior Analyst, Inmarsat
"Jessica is not only a very good and professional coach and facilitator, but also a hearth warming person. She acted as a catalyst in my personal and professional development in becoming a professional coach. Jessica makes a difference by being very accessible, trusting and warm, which helped me in speaking my truth, but she is also very powerful and direct. She hasn't let me 'off the hook'. This is a perfect combination, which helped me making huge leaps in my development. Thanks so much Jessica!"
Eveline van Dusseldorp
Entrepreneur and Certified Coach, Take a LEAP!
"Jessica supported me greatly in getting me to a professional level in coaching. Her precision, her empathy and her listening to what the client really expresses through words, body language and energy shifts was enlightening for me."
Florence Marie Guesnet
Senior Global Director, Heineken
"Jessica is a rare colleague--and one of the finest people I have worked with at Microsoft. She has a unique quality of balancing strong professionalism with deep empathy. It is a very rare quality to find. With all of her skills-- coaching, training, facilitation & mentoring--she is highly adept at creating exceptional opportunities for learning and growth. If you get the chance, work with her!"
Laura Pierson
Consultant/Facilitator/Trainer
"I had the pleasure to work with Jessica over the last three years. I truly value her as an outstanding person and colleague to work with. I very much appreciated her pragmatic can do attitude bringing together a superb background in coaching, training facilitation and mentoring. I also like her customer focused mindset in approaching her accountabilties in combination with a result-orientation mindset.
She is a great team player and a calm and open person to work with, her empathy is unleashing creativity in others and helps drive exceptional impact.
I do miss her as an exceptional colleague and do wish many others will have the opportunity to experience collaboration with her in the inspiring way I could!"
Wolfgang Schneider
Senior Learning & Development Consultant, Microsoft